Welcome to The Prince of Wales Surgery, Dorchester
As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.
Our aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.
We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.
Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students. You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.
The surgery will be closed on Wednesday 4th March 2015 from 3.30pm for staff training we will re-open on Thursday 5th March at 8am. If you are unable to wait until we re-open please call NHS 111, by dialing 111
Winter Pressure on Medical Services
You will have heard on the radio and television about the pressure on Out of Hours and A&E services at the moment. We therefore ask you to consider carefully before contacting either 111 or 999.
The surgery is open Monday to Friday 8am to 6.30pm, please contact the surgery or ask your pharmacist for advice if possible about your condition.
Ebola Outbreak in West Africa
If you have travelled to any of the affected countries in West Africa and you are displaying signs of infection please do not come to the surgery premises, please phone and ask for advice. When the surgery is closed please phone NHS 111.
Signs of ebola infection are:
- Fever of 38 deg or above within the last 24 hours
- Have visited one of the affected countries within the last 21 days
- Affected countries are: Liberia, Guinea & Sierra Leone
Family and Friends Test
Click here to access the Friends and Family Test
The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.
We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.
Please remember that you can always give feedback via the NHS Choices website as well.
(Site updated 23/02/2015)