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Noticeboard

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

staff_reception4_smallOur aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

Information Sharing

From the 4th January 2016 we will be sharing your information with other healthcare services treating you which use the same clinical system as the surgery. Please click on the Sharing Your Medical Information link below for more information about what this will mean to you and information on our Privacy Statement

Sharing your Information and Privacy Statement

Clinical Services Review - Dorset needs your help

Please click on the link below to see a short video from Dorset Clinical Commission Group about the Clinical Services Review and the changes that are needed for Dorset health care. There is also a link that allows you to give your feedback and comments to the CCG.

Dorset Needs To Change video

Allocated Named GP

All patients have been allocated a Named GP who will co-ordinate your care if necessary, in-line with NHS England requirements. This has not changed anything in the way that your treatment will be given.

  • You can still see any GP of your choice
  • You can still talk to any GP of your choice
  • To check who your allocated GP is, either ask your GP/Nurse next time you have an appointment, ask reception or look on your repeat prescription

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 

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(Site updated 07/01/2016)
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