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Noticeboard

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

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We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

 Practice Vision

Our aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

Telephone System Upgrade - weekend of 13/14th January 2018

We are having an essential upgrade to our telephone system over the coming weekend. Whilst this is taking place there will be no telephone message for out of hours services.

If you are unable to wait until we reopen at 8am on Monday 15th January please dial 111 for assistance. If you have an emergency or a life threatening condition/accident please dial 999

Flu Outbreak

Public Health England have issued a warning about the current levels of flu. The following link gives information about symptoms and how treat them.

https://www.nhs.uk/conditions/flu

They have advised the following if you think you have flu:

  • Rest and sleep
  • Keep warm
  • Take paracetamol or ibuprofen to lower your temperature and treat aches and pains
  • Drink plenty of water to avoid dehydration

Most cases of flu can be treated at home, please see the link above for advice on your symptoms and how to treat them.

Please do not attend the surgery if you can avoid it as this may increase the risk of spreading flu to vulnerable patients.

Where possible stay away from work and school for 24 hours after any fever has resolved. 

Patient Participation Group

If you are interested in being part of the Patient Participation Group (PPG) Then have a look at the information in the 'Have your Say' section in the right hand column, and return the form which we will pass on to the Group for you.

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 

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(Site updated 10/01/2018)
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