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Noticeboard

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

staff_reception4_smallOur aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

Staff Training

The surgery will be closed on Wednesday 4th March 2015 from 3.30pm for staff training we will re-open on Thursday 5th March at 8am. If you are unable to wait until we re-open please call NHS 111, by dialing 111

Winter Pressure on Medical Services

You will have heard on the radio and television about the pressure on Out of Hours and A&E  services at the moment. We therefore ask you to consider carefully before contacting either 111 or 999.

The surgery is open Monday to Friday 8am to 6.30pm, please contact the surgery or ask your pharmacist for advice if possible about your condition.

Ebola Outbreak in West Africa

If you have travelled to any of the affected countries in West Africa and you are displaying signs of infection please do not come to the surgery premises, please phone and ask for advice. When the surgery is closed please phone NHS 111.

Signs of ebola infection are:

  • Fever of 38 deg or above within the last 24 hours
  • Have visited one of the affected countries within the last 21 days
  • Affected countries are: Liberia, Guinea & Sierra Leone

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 

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(Site updated 23/02/2015)
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