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Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

staff_reception4_smallOur aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

Bank Holiday Closing

We will be closed on Monday 31st August 2015 re-opening Tuesday 1st September at 8am for the August Bank Holiday.

Please make sure that you have ordered sufficient medication to see you over the closure. If you should run out of medication please go to your usual pharmacy and not the Out of Hours Centre. The pharmacy may be able to help you but they may charge.

If you become unwell and you are not able to wait until the practice re-opens on the 1st September please call NHS111 for advice or visit your local pharmacy.

If your condition is serious or you have had a serious accident then please call 999

Changes to Extended Opening Hours

From the 1st September the extended opening hours will move from Monday evening to Tuesday evening. This will mean that on a Tuesday the surgery will be open from 7.30am to 7.30pm so that patients who may find it difficult to access the surgery during normal working hours can see a GP.

Patient Reference Group

If you are interested in joining the Patient Reference Group (PRG) please look at the Patient Group tab on the right side of this page. Here you can find information about joining the group and its purpose along with details of current group members.

Acute Mental Health Services Review

Dorset Clinical Commissioning Group are undertaking a review of mental health services across the county. If you wish to give feedback please click the link below.

Acute Mental Health Service Review

Further Information

Allocated Named GP

All patients have been allocated a Named GP who will co-ordinate your care if necessary, in-line with NHS England requirements. This has not changed anything in the way that your treatment will be given.

  • You can still see any GP of your choice
  • You can still talk to any GP of your choice
  • To check who your allocated GP is, either ask your GP/Nurse next time you have an appointment, ask reception or look on your repeat prescription

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.





(Site updated 27/08/2015)
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