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Noticeboard

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

staff_reception4_smallOur aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

Partnership Change

We would like you to join us in welcoming Dr John Robertson who started at the practice on May 1st 2016. Dr Robertson is an experienced GP who has moved from Bristol to the Dorchester area with his young family.

Proposal for the Future of Dorset's acute hospitals

As part of its wider plans for future health and care services, the Dorset Clinical Commissioning Group (CCG) is proposing changes to the organisation of Dorset's acute hospitals. Two options have been considered and one chosen as the preferred way forward. You can find out more on the Dorset's Vision website (link below) or by calling 01202 541946

Dorset's Vision

Spring Bank Holiday - 30th May 2016

The surgery will be closed on Monday 30th May re-opening on Tuesday 31st May 2016 at 8.00am for telephones, 7.30am for surgery doors.

In you are unwell and are not able to wait until we re-open please contact NHS 111 by dialling 111. For serious injury or life-threatening emergencies please call 999 and ask for an ambulance.

Please ensure that you have sufficient medication to cover the bank holiday period.

Wessex Healthier Together - Better Health for your Chidren

The link below gives information and advice if you are concerned about your child's health between the age of 0 and 18 years. It gives useful advice about common symptoms and illness and who the speak to should you need further help.

Wessex Healthier Together

Named GP

All patients have been allocated a Named GP who will co-ordinate your care if necessary, in-line with NHS England requirements. This has not changed anything in the way that your treatment will be given.

  • You can still see any GP of your choice
  • You can still talk to any GP of your choice
  • To check who your Named GP is, either ask your GP/Nurse next time you have an appointment, ask reception or look on your repeat prescription

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 

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(Site updated 17/05/2016)
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