The final stages of the project, Phase Three and four, will begin on Monday 21 September and will focus on modernising our dispensary. To allow this work to take place, we will be temporarily relocating the dispensary into two clinic rooms. 

As you can imagine, moving and reorganising the dispensary is a significant task. To ensure this can be done safely and efficiently, the Portesham Dispensary will be closed for all routine prescription requests on;

Wednesday 16 September

Thursday 17 September

Friday 18 September

We kindly ask patients to plan ahead and order any repeat medications in good time to avoid disruption. 

We would like to thank all our patients for their continued support, understanding and patience throughout these works.

Portesham Surgery submitted a bid to NHS Dorset ICB for a series of internal redesign works that began at the start of June. These improvements are being made with one clear goal in mind: to create a more welcoming, efficient, and accessible environment for all.

Phase One: June-July 2026. This will involve the waiting room so all patients are being asked to check in as normal then wait either in front of the dispensary or in the temporary waiting room in front of the entrance. The clinicians will come to collect you as usual. 

Phase Two: July-September 2026. During this phase we will be adding a brand‑new clinic room. This extra space will allow us to offer more appointment availability and greater flexibility for specialist clinics. We know how important it is that everyone can access care easily. That’s why the reception area will also be redesigned to be more accessible for patients with mobility needs and improved access to reception staff

Phase Three and four: September-December 2026. One of the biggest changes will be a refreshed and modernised dispensary. This upgrade is designed to improve workflow behind the scenes and enable more space to process prescriptions.