Out of HoursIf you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.
Telephone AdvicePlease contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results.
Home Visits In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.
Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.
Patients are registered with the Practice, not an individual GP, you will be allocated a Named GP who will supervise your care. However you can at any time express a preference for a practitioner, for either all of your medical needs or on a case by case basis. This preference will be recorded in your medical notes. Whilst the Practice will always try to comply with your requests on all occasions, it may not always be possible.
You may consult a doctor anywhere in the UK if you are away from home and in need of medical attention. You can do this by asking to see the nearest doctor as a temporary resident. Likewise, any of the Practice doctors will be pleased to see anyone staying with you upon the same basis.
These provide access to Repeat Prescriptions, Appointment booking and cancellation, and Medical Records.
We have provided patients with access to repeat prescription ordering, appointment booking and cancellation for a number of years.
From the 30th March 2016 you will also be able to request the option to view your medical records. This will be the coded version of your records and will include access to diagnosis codes/problems, test results, allergies, and adverse reactions.
In order to protect your confidential records we will ask you to come to the surgery to confirm your identity. This is to ensure that your records are only released to you. It cannot be done over the phone or my a family member on your behalf. You will be asked to complete a form (Registration Form) and a leaflet explaining your responsibilities to care for your information(Information Leaflet).
Each application for access to records will be looked and approved individually, on the rare occasion where the GP is concerned that access may be harmful to a patient this will be discussed with the individual.
Acceptable proof of identity should be photo ID such as photo drivers licence, passport or fire arms certificate. If you do not have any photo ID then please bring your birth certificate, or a marriage, civil partnership, or divorce certificate. You will also need proof of address, such as Council Tax Bill, utility bills, mortgage statement, bank/building society statement, benefits statement or work permit/visa. Proof of address need to have been issued in the last 3 months.
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.* Please note that the Practice reserves the right under various circumstances to refuse an application. The registration is not valid until it has been agreed and the applicant has visited the Practice to sign the form.
Pre-registration Form When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
Online medical questionnaire for new patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Open the leaflets in one of the following languages
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