News:

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on 0845 600 10 13 .

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Confidentiality
Suggestions & Complaints

Blue_Locked_FolderConfidentiality

Data Protection

All patients have the right to access information kept on them. The Practice is registered under the Data Protection Act 1998. Under this Act you are entitled to access your clinical records or any other personal information held about you by our practice. You can request to see your own medical record by writing to the Practice Manager.


Confidentiality

The doctors, nurses and all other members of staff operate a strict policy of patient confidentiality. You should therefore feel comfortable in disclosing any information you think is important in the knowledge that all information is protected and will not be released to anyone without your consent.

We only ever use or pass on information about you if people have a genuine need for it in your and everyone’s interests. Whenever we can we shall remove details which identify you. The sharing of some types of very sensitive information is strictly controlled by law.