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Noticeboard

Out of Hours
If you are unwell in the evening, overnight or at the weekend, contact: The Urgent Care Service on NHS 111.

Telephone Advice
Please contact Reception who will advise you of the most convenient time to phone to speak with either a doctor or practice nurse. This is usually after 11am or after 6pm, when you can also enquire about test results. 

Home Visits
In the event of being immobile or too unwell to attend the surgery, please call before 10.30 am to arrange a home visit.

Medication Supplies

Please do NOT go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday, they will not supply you with medication. Please go to your usual pharmacy and they may give you sufficient supplies to see you through - there may be a charge for this.

Welcome to The Prince of Wales Surgery, Dorchester

As you enter Frederick Treves House, a purpose-built medical centre - we are on the right - please approach our Reception, where you will receive a warm welcome.

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We intend to be part of our local community and a centre for excellence in the provision of primary healthcare, with in-house provision of a range of medical services.

Saving lives by teaching others to save lives.We are committed and dedicated to providing higher professional standards for qualified doctors and medical students.  You may occasionally have consultations with one of these doctors under direct supervision. We will provide these services by maintaining an efficient and user-friendly business. We are a Personal Medical Services (PMS) Contract Practice.

 Practice Vision

Our aim at the Prince of Wales Surgery is to provide comprehensive, friendly, professional and personal service, with time to discuss our patients’ healthcare concerns. We endeavour to make it easy for our patients to make an appointment to see their doctor, nurse or other healthcare professional.

Flu Vaccination Season

It's that time of year again for flu vaccines. We have had problems with our mailing service so if you are over 65 and not received an invite letter please contact the surgery and reception will make an appointment for you.

If you are under 65 and at risk then letters are on their way to you and you should receive them very soon.

We have clinics running on the following dates and more will be added as required.

Saturday 21st September - fully booked up

Saturday 28th September - slots available

Saturday 12th October - slots available

If you have an appointment with the GP or nurse and we have the vaccines available they will be able to give your injection whilst you are here.

General Data Protection Regulations

We understand that keeping your data and personal information safe and secure is important and as a  practice we take this very seriously. We make every effort to ensure that your personal information is managed in the most appropriate way. Information about how we use your records can be found under Further Information section 2 on the right hand side of this page.

Please see the Privacy Notice link below for more information. A copy can be requested from reception should you prefer.

Prince of Wales Surgery Privacy Notice

Patient Participation Group

If you are interested in being part of the Patient Participation Group (PPG) Then have a look at the information in the 'Have your Say' section in the right hand column, and return the form which we will pass on to the Group for you.

Family and Friends Test 

 Click here to access the Friends and Family Test

The practice has introduced a feedback system called the Friends and Family Test for all patients and carers to let us know how we are performing. To access this please use the link above that will take you to the questionnaire. There will be facilities in the surgery to give your feedback electronically or on paper.

We welcome all feedback as it allows us to review how we are providing care and where we may need to consider changes.

Please remember that you can always give feedback via the NHS Choices website as well.

 

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(Site updated 11/09/2019)
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